We are pleased to offer free ground shipping within the U.S. for all orders. Ground shipping generally takes 7 business days from the time an order is placed to arrival at your door. This excludes weekends and holidays within the United States. If you have additional shipping questions, please call us at 779-379-9976.
Terms Of Sale And Refund Policy
By agreeing to the terms and conditions you agree that you understand that the products purchased, whether consumable or topical, contain cannabinoids from hemp oil. The manufactures we use for our products are registered with the FDA and our products are manufactured according to FDA guidelines.These statements have not been evaluated by the FDA and are not intended to diagnose, treat or cure any disease, always check with your physician before starting a new dietary supplement program. As these products have not been evaluated by the FDA, we make no claims as to any benefits from our products. If you decide to purchase our products, you do so based upon your own opinions as to any benefits these products may provide. Please email email@example.com if there are any issues with the product you received and we are more than happy to speak with you. If you are still wanting to return your unopened product and it is within 7 days of receiving it, please see our Returns Process below.
No RMA is needed and the customer is responsible for return shipping costs. If you have any questions about whether your product is eligible for Returns, please feel free to email us.**Please also note that we do not have a money back guarantee, as CBD does affect everyone differently. We are not able to accept back any product that has been opened or used Returns Process:
1) Email us at firstname.lastname@example.org ASAP to alert us that you will be returning your UNOPENED product within the 7-day time limit and to request the Return Shipping Address.
2) Once you have shipped your product back to us – please also email the tracking number to email@example.com so we can keep an eye out for it.
3) Once we receive your package back at our facility and can confirm it’s condition, we will then issue a refund for the unopened product and email you a confirmation. Please allow 7-10 days for the refund to post to your statement. If you have any questions regarding our return policy please email firstname.lastname@example.org.
All Opal Legacy products purchased via retail, Your acceptance of the terms of purchase means you agree to and understand the refund policy.
Opal Legacy will only accept returns and refunds from purchases made on OpalLegacyCBD.com.
Opal Legacy ships all product by ground shipping ground shipping generally takes 7 business days from the time an order is placed to arrival at your door. This excludes weekends and holidays within the United States.
Damage Due To Freight Or Shipping
All of our products are tested for quality, and all shipments are carefully inspected before being shipped. Upon delivery of your order, please check product carefully to ensure it has not been damaged during shipping. All claims for damaged product must be made with 48 hours. Please contact us and provide detailed information for any product damaged during shipping within that time. Please include a full description of the damages to the product.
Phone: 1 (779) 379-9976